FAQ's

Here are some answers to some of the most commonly asked questions.

Q: What are your business hours?

A: Our physical store and phone hours are Monday-Friday 8am-5:30pm (Pacific Time)

Q: How long will it take to receive my order?

A: Orders placed Monday-Friday before 4pm Pacific Time will ship the same day, orders placed after will ship the following business day. Orders placed over the weekend or on a US holiday will ship the following business day. Standard shipping may take anywhere from 3 to 5 business days depending the your proximity to Southern California.

Q: What is your return policy?

A: You have 30 days to return any unused and in original packaging item. Exceptions are special order items or items clearly stated on listing.

Q: What's the warranty on my product and how does it work?

A: All products have warranty from their respective manufacturer. If such is the case where a product fails, we must abide by the manufacturers warranty procedure.

Q: Do you ship international?

A: Yes, we can ship to most countries and you'll have the option checking rates at check out. Keep in mind all international orders are subject to custom and duties determined by your country upon receipt, we have no method of calculating that cost as it can vary from country to country.

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